A changed flight can affect more than your airline booking. Your parking stay is based on the dates you booked, so check those dates whenever your itinerary changes. The useful question is whether you will now leave or collect the car on a different calendar date.
If the booked dates stay the same
Our self-service parking provides access 24/7 on your booked dates. Small changes to arrival or collection times within the same booked day normally do not require an update. You do not need to enter a flight number or arrival time in the online parking form.
Keep the original confirmation and follow its access instructions. If you are unsure whether the change affects your arrangement, contact our team using the details on your booking.
If collection moves to another date
If a delay means you will retrieve the car on a different date, let us know so the stay can be extended or rescheduled. A flight landing shortly before midnight may still lead to car collection on the next day once you have collected luggage and arranged transport.
Have your booking reference and the new collection date ready. Explain whether the car is already parked or whether the trip has not yet started; that helps make the enquiry clear.
If the departure or whole trip changes
Check both the drop-off and pick-up dates if the airline moves your trip. Contact us about the existing booking rather than assuming the parking reservation will follow the airline's changes automatically.
Cancellations follow the conditions supplied by ParkFlow with your booking. Use the information in your confirmation to manage the reservation, or call our team for help. This guide does not promise a particular refund or change fee.
Update the rest of your airport plan
Recheck the terminal transfer as well as the parking. We do not operate a shuttle; you arrange your own taxi or Uber between the terminal and 201 Kennedy Drive, Cambridge. An updated parking arrangement does not update a separate transport booking.
Keep your keys and access instructions available for the return. For a late arrival, our late-night collection guide covers the practical steps to plan.
Find our phone number and enquiry details on the contact page, and read the parking FAQs for more booking questions. For a new single-trip stay, check prices and availability online.
